Notary Outstanding Verified Achievement

Express Notary Service Inc. utilizes a

NOVA

Score to rate the performance and expertise of each notary in our nationwide network.
The NOVA acronym stands for:

Notary Outstanding Verified Achievement


Express Notary Service Inc. utilizes a dynamic set of 17 data points to calculate a NOVA score for every notary. The algorithm takes into account the notary’s real-world experience and number of signings as well as their exam scores, timeliness, and professionalism.

 

NOVA Scores are calculated using 17 notary data points including:

– Signing Agent School Exam Scores
– Feedback From Actual Notary Assignments
– Successful & Timely Completion Thru Document Uploads
– Understanding & Accuracy With Client-Specific Instructions
– Understanding & Accuracy With Client-Specific Service Level Agreements
– Professionalism Displayed With Borrowers
– Up-To-date Notary Profiles, Including Commission, Bond, E&O
– Ability to Handle Complex and Bi-Lingual Signings

 

Definition: Nova – a luminous star.

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